Consultations are by appointment only. Contact the surgery by telephone or in person during opening hours. Urgent appointments will always be accommodated on the same day, but not necessarily with a particular doctor. For routine appointments please try to give as much notice as possible so that we may offer a wider range of times and the doctor of your choice.
We also provide a telephone consultation service. To use this service please telephone the receptionist and ask for a telephone consultation. You will be given a time to call back and will then be able to speak with a doctor.
The practice also offers extended hours at Westerham site during the evenings or early morning each week. This is primarily for patients who find it difficult to come to the surgery at other times. Please note these appointments are bookable in advance and are not for emergency use.
Most appointments are of 10 minutes' duration. Doctors can only deal with one ailment in the allotted 10 minutes slot. You need to ask for a double appointment if you have more than one ailment to discuss.
- Pre-bookable appointments. These are booked in advance for NON URGENT routine matters.
- Book on the day appointments. These are for when you wake up feeling unwell or if you have been unwell overnight and you need to be seen that day.
- URGENT appointments are of five minutes duration and are for situations when you need to be seen urgently that day, or when you feel that your appointment cannot wait for another day.
If you are not able to keep an appointment, please inform the receptionist.
You can now book appointments online using Patient Access.
Click here for more information on how to register for this service.