Repeat Prescriptions

Obtain A Repeat Prescription?

Patients requiring repeat prescriptions are asked to give at least 48 hours' notice (excluding bank holidays and weekends) before the prescription is required. Requests for prescriptions left after 10.00am on Friday may not be ready for collection until after 2.00pm on Tuesday. For accuracy and efficiency, the prescriptions are prepared by computer. Requests should be made in writing, preferably on the repeat order form attached to the previous prescription. If you enclose a stamped, addressed envelope, we will post your prescription to you, but please allow extra time for the postal service. Otherwise they can be collected until 6.00pm. Medication for dispensing patients will be available in 72 hours. We ask you to collect your dispensed medication after 9.00am. (We can only dispense for patients living more than one mile from a chemist.)

Online Access

You can now order repeat prescriptions online using Patient Access.

Click here for more information on how to register for this service.

click here for patient access

Please do not ask for prescriptions over the telephone. Errors can
occur and your call may block the line in the case of an emergency.

Order Your Prescription Online

Important Notice

To order your repeat medication please sign up for Patient Access. You will need to go into your Surgery and provide ID to obtain your unique Linkage Code for you to have the online access facility.

Click here for more details



Image result for nhs west kent clinical commissioning group

The Westerham and Sundridge GP surgeries

 Information for patients about 28 day prescribing

The Department of Health states that:
“A 28 day repeat prescribing interval is recognised by the NHS as making the best possible balance between patient convenience, good medical practice and minimal drug wastage”. It is the West Kent NHS prescribing policy to limit supplies to a maximum of 4 weeks and as a practice we are complying with this.

What about cost?

The vast majority of patients collecting repeat prescriptions do not pay prescription charges; some items are free e.g. Contraception; therefore there will be no difference to these patients in terms of cost.

If you are going to buy 4 or more prescriptions in 3 months, or 14 or more prescriptions in 12 months, the cheapest way to pay for your prescriptions would be to obtain a Prescription Prepayment Certificate.

A 3 or 12 month PPC covers all your prescriptions for that period, no matter how many you need.

A prescription costs £8.80 per item, but a PPC costs:

£29.10 for 3 months

£104 for 12 months

Or 10 monthly instalments of £10.40 if you buy a 12 month PPC. You can buy PPCs online at or call the order line and pay by debit or credit card.

PPC order line Telephone: 0300 330 1341

NHS West Kent CCG recognises that there are some factors for consideration when deciding prescription duration for individual patients as exceptions to the usual prescribing policy.

If you feel you have an exemption to 28 day prescribing please discuss this with your surgery.

We welcome any feedback including compliments or comments, as well as any concerns you may wish to raise. 

Should you require any further advice please contact:

Kent and Medway Commissioning Support Customer Services Team

Telephone: 03000 424244






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