Please do not hesitate to use the suggestion boxes in the surgeries if you have any ideas which may help improve the services we offer. If you have a complaint please feel free to write to one of the partners or the practice manager or talk to them personally. Please do not complain to the receptionists - they have enough problems to cope with!
You may also make a complaint about the practice directly to the Customer Services Department of the Primary Care Agency.
Click here to download the practice complaints procedure.