Privacy Policy

Your Personal Information

The Westerham and Sundridge Practice- Privacy Policy May 2018

At the Westerham and Sundridge Practice we have a legal duty to explain how we use any personal information we collect about you, as a registered patient at the Practice. Staff at the Practice maintain records about your health and the treatment you receive in electronic and paper format.

privacy policy


What information do we collect about you?

To enable us to deliver effective medical care we will collect information such as personal details, including name, address, next of kin, records of appointments, visits, telephone calls, your health records, treatment and medications, test results, x-rays, etc. and other relevant information.


How we use your information

Your data is collected for the purpose of providing healthcare services. However, we can disclose this information if it is required by law, if you give consent, or if it is justified in the public interest. The practice may be requested to support research but we will always obtain your consent before sharing your information.

Under the Health and Social Care Act 2012, the care data programme enabled patient data to be collected by the Health and Social Care Information Centre for quality and safety purposes. In addition, it is possible for us to share your data with other healthcare providers in order to provide you with a high level of care.


Maintaining confidentiality and accessing your records

We are committed to maintaining confidentiality and protecting the information we hold about you. We adhere to the Data Protection Act 1998), the NHS Codes of Confidentiality and Security, as well as guidance issued by the Information Commissioner’s Office. You have a right to see the information we hold about you, and if you would like to access it, you will need to complete a Subject Access Request (SAR). Please ask at reception for a SAR form and you will be given further information.


Risk stratification

Risk stratification is a mechanism used to identify and subsequently manage those patients deemed as being at high risk of requiring urgent or emergency care. Usually this includes patients with long-term conditions such as cancer. Your information is collected by a number of sources, including the Westerham and Sundridge Practice. This information is processed electronically and given a risk score which is relayed to your GP, who can then decide on any necessary actions to ensure that you receive the most appropriate care.


Invoice validation

If you have received treatment your information may be shared to determine which Clinical Commissioning Group is responsible for paying for your treatment. This information may include your name, address and treatment date. All of this information is held securely and confidentially; it will not be used for any other purpose or shared with any third parties.



Should you wish to opt out of data collection, please contact our practice administrator who will explain how you can opt out. You will need to register a national data opt-out, preventing your information from being shared outside this Practice.


What to do if you have any questions

Should you have any questions about our privacy policy or the information we hold about you, you can:

  • Contact us via email at
  • Write to the Practice Manager Winterton Surgery Market Square Westerham Kent TN16 1RB

Changes to our privacy policy

We regularly review our privacy policy and any updates will be published on our website and on posters. This policy is to be reviewed in May 2019.

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