To attend appointments made or let the practice know within 24 hours if you cannot keep the appointment. Wasted appointments seriously affect the practice team and other patients on the list.
We operate a "Zero Tolerance Policy" and violent behaviour, discrimination or abusive language towards any member of staff or doctor will result in the police being informed and the patient being removed from the practice list.
We request that you inform the practice if you change your address, or contact details, and that all registration forms are returned to us promptly.
Please be aware of health and safety whilst on the practice premises. Small children should be kept in sight and under supervision at all times.