WESTERHAM AND SUNDRIDGE SURGERY – IMPORTANT UPDATES
(Published: December 2020)
APPOINTMENT SYSTEM CHANGES DUE TO CORONAVIRUS (COVID-19) PANDEMIC
The Westerham and Sundridge medical centre system are offering, firstly a telephone appointment with your GP to discuss your medical problem and then a face to face or home visit will be organised by your GP if needed, this is to reduce the risk of exposure to and transmission of Coronavirus (COVID-19).
All nurse and phlebotomy clinics are continuing as normal
TRIAGE TELEPHONE SYSTEM FIRST
To book an urgent appointment patients will need to call the surgery from 8:00am and will be booked onto a clinician’s telephone list. Alternatively, you can book a telephone appointment online. Please visit our website for details of how to sign up to book an appointment.
The clinician will call you back on the same day to discuss your problem and will determine whether it can be dealt with over the phone or whether an appointment in person is required.
Please do not queue outside the surgery, do not come to the surgery to book an appointment in person as you will be asked to go home and phone instead
WHAT TO DO IF YOU ARE CONCERNED ABOUT CORONAVIRUS
- If you are concerned you may have Coronavirus or may have come into contact with someone who has it then you should cancel your appointment with us by phone, please do not come into the surgery.
- NHS 111 online services have created a page offering advice and guidance based on your symptoms and particular circumstances. This can be accessed via https://111.nhs.uk/service/covid-19
- You can view the latest Coronavirus stay at home advise via https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/
We will be updating our website regularly with the latest Surgery information and NHS advice. https://www.thewesterhampractice.co.uk/
Published: Dec 29, 2020