Prescriptions

Order repeat prescriptions on the NHS App

MANAGING PRESCRIPTIONS

Ordering a Repeat Prescription

Repeat prescriptions take a minimum of two days to process and we recommend ordering five days before your course ends.

Our prescription clerk is available between 10am and midday to answer prescription queries and your local chemist will be able to advise if your medication is ready to collect.

Use The NHS App

Image of the NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.

Download and use the NHS App

In Person

You can order in person by returning the right-hand half of a previous prescription for the required medications.

Alternatively you can submit a handwritten request. You may also write out an order for someone else, providing you include the patient’s name and date of birth and requested medication.

By Post

You can post your prescription slip or written request to us at the Practice.

You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the practice. Please allow at least seven days if requesting your medication by post.

Where to get help when we are closed

If you have a prescription:

If you already have a prescription and urgently need the medicine, try the following steps:

  • If your local pharmacy is closed, you can get your medicine from any pharmacy as long as they have it in stock. Use the online NHS pharmacy service search to find other nearby pharmacies and their opening hours – some are open until midnight or later, even on public holidays. - Find a pharmacy
  • If you'd like to speak to someone first, call NHS 111 free of charge by dialling 111 on your mobile or landline. The person you speak to can look up an out-of-hours pharmacy or another NHS service in your area.
  • You can use the online NHS walk-in service to find your nearest walk-in centre. These can sometimes dispense medicines after a consultation.
  • If it's an emergency and you've tried all of the above unsuccessfully, you can attend MTW A&E and they may be able to help.

Or if you do not have a prescription:

If you run out of prescription medicine and do not have a prescription with you try;

  • You may be able to get an emergency supply from a pharmacy without a prescription.
  • If your medicine is prescribed as a repeat prescription, take an old prescription or the medicine's packaging with you, if you have it.
  • If your medicine is not prescribed as a repeat prescription, call NHS 111 to discuss your options.

More Information About Prescriptions